The 100% Satisfaction Guaranteed button means that Guittek guarantees the quality of the product/service you’re purchasing. We want you to feel good about your purchase from us. We have a 100% customer satisfaction guarantee to ensure that you are completely satisfied that the final product/service that you buy is exactly as described in your offer, and that the product/service will not be defective.
If for any reason you don’t feel 100% satisfied with the result of our product/service, it is your right to contact us and detailed inform the result of your evaluation. It is our compromise to assist you further your complaint and work together until you agree and are please with the results. Every service/product given by Guittek it is backup with this guarantee.
We grant a 30-day money-back guarantee on any item you buy at Guittek – (does not apply to products specially made or modified for you).
If you’re not completely satisfied, please contact us, and we’ll arrange for you a free return service (within Finland only).
Please make sure you return the product in its original packaging including all accessories and be careful to avoid any signs of use!
Note that some products may only be exchange by the same product/model. In other cases some products are not covered with this guarantee, so to be exactly sure before sending a product back, please contact us at firstname.lastname@example.org and explain clearly the reason of your complaint.
note: This policy doesn’t apply for services.