Privacy Policy
1. Controller / Contact Information
Data Controller: Guittek Guitarworks / Jonathan Gomez
Location: Oulu, Finland
Contact Email: info@guittek.com
2. Purpose and Legal Basis for Processing Data We collect and process personal information (such as customer names, phone numbers, email addresses, and guitar service history) strictly for legitimate business purposes. The legal basis for processing your data includes:
Contractual fulfillment: Managing, processing, and executing guitar repair orders, custom builds, and communicating with you regarding your service.
Legal obligations: Retaining necessary financial and transaction records to comply with Finnish accounting and tax laws.
3. Data Retention We retain personal information and service records indefinitely as part of our business history, client relationship management, and to reference past repair work done on specific instruments. If you wish for your personal contact data to be removed where not required by law, you can contact us at any time.
4. User Rights Under EU data protection laws (GDPR), you have the following rights regarding your personal data:
Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
Right to erasure: You have the right to request that we delete your personal data (subject to our legal obligations for tax and accounting retention). To exercise any of these rights, please contact us at info@guittek.com.
5. Protection of Personal Information We protect personal information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. We do not sell, trade, or transfer your personal data to outside parties.